Your privacy is important to us. This Privacy Policy explains how Felecia’s TLC, LLC (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, book our services, or communicate with us through any other means.

1. Information We Collect
We may collect the following types of information:

Personal Information: Includes your name, phone number, email address, mailing address, and payment details when you book a service or contact us.

Event Details: If you use our catering services, we may collect details like event date, location, guest count, and dietary preferences.

Technical Information: IP address, browser type, device type, and usage data collected through cookies and analytics tools.

Communication Information: Records of messages, emails, or other correspondence with us.

2. How We Use Your Information
We use your information to:

Provide and manage services, including scheduling and event planning.

Process payments and deposits.

Communicate with you about appointments, services, or updates

Customize your experience with us.

Improve our website, services, and customer support.

Comply with legal obligations.

3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: We may use third-party vendors to help with payments, email delivery, hosting, or analytics.

Legal Compliance: If required by law, regulation, or legal process.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance your experience, analyze website traffic, and improve our services. You can control or disable cookies through your browser settings.

5. Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights and Choices
Depending on your location, you may have rights to:

Access or request a copy of the personal data we hold about you.

Correct inaccurate or outdated information.

Request deletion of your data (subject to legal exceptions).

Object to or restrict certain types of processing.

To exercise any of these rights, please contact us at FeleciasTLCLLC@gmail.com.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically.

11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:

Contact Information
Felecia’s TLC. LLC
Call: 765-876-5627 or 810-937-8389
Email: FeleciasTLCLLC@gmail.com